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Transforming Age Plus, Inc. — Terms of Service

Last Updated: July 8, 2026

1. Terms Applicability

Transforming Age Plus, Inc., a Delaware corporation (“TA+,” “we,” “us,” “our”), provides a website application and online lifestyle program (currently available at https://ta.plus) that is designed to help older adults define what aging means to them and connect adults of all ages to services and virtual communities (together with any other website, products, or services that we may offer from time to time, collectively, the “Services”). These Terms of Service (these “Terms”) govern your access to and use of the Services. Users of the Services are referred to in these Terms as “users,” “you,” and “yours.”

OUR SERVICES DO NOT CONSTITUTE MEDICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE OR CARE. YOU SHOULD CONSULT A QUALIFIED PROFESSIONAL BEFORE MAKING DECISIONS IN THESE AREAS.

By accessing or using the Services, or by clicking a button or checking a box marked “I Agree” (or similar), you (a) confirm that you have read, understood, and agree to be bound by these Terms, (b) confirm that you have read, understand, and acknowledge our Privacy Policy, and (c) consent to entering into this Agreement electronically and agree that your electronic acceptance in the manner described herein satisfies any requirements under applicable law that such agreements be in writing or signed. If you do not agree to these Terms, you may not access or use the Services.

If you use our Services on behalf of another person, (a) all references to “you” throughout the Terms will also include that person, (b) you represent that you are authorized to accept the Terms on that person's behalf, and (c) in the event you or the person violates the Terms, you and the other person agree to be responsible to us.

UNLESS YOU OPT-OUT, THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION AND JURY TRIAL WAIVER PROVISION THAT, AS FURTHER SET FORTH BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. YOU CAN OPT-OUT OF THE ARBITRATION AGREEMENT BY CONTACTING LEGAL@TRANSFORMINGAGE.ORG WITHIN 30 DAYS OF ACCEPTING THESE TERMS.

2. Eligibility

You must be at least 18 years of age to use our Services. By accessing or using the Services, you represent to us that you are the age of 18 or older (or the age of majority in your jurisdiction, whichever is older) and that you are fully able and competent to enter into these Terms.

3. Changes to these Terms

We may update or otherwise modify these Terms from time to time. If we make material changes, we will post the updated Terms on this page with a “Last Updated” effective date of the revisions. Your continued use of the Services after an update will constitute acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

4. Intellectual Property Rights & Limited License

The Services, including the design, text, graphics, images, data, software, source code, and other content contained therein (and their selection, arrangement, and presentation), are owned by TA+ or our licensors and are protected by law, including copyright and trademark law. Except as explicitly stated in these Terms, all rights in and to the Services are reserved by us or our licensors.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for their intended purpose and for no other purpose.

5. Account Creation and Security

To access certain parts of the Services, you may be required to create an account with TA+. To create an account, you will be required to provide us with certain personal information (as described in our Privacy Policy), including a valid email address. You agree that the information that you provide to us during account creation in your use of the Services is accurate and that you will keep it accurate, current, and complete. You may not create more than one account with TA+.

Our Services use a passwordless authentication method called a “magic link.” When you attempt to sign in, we will send a unique, time-sensitive link to your registered email address. Clicking this link will automatically authenticate you and grant access to your account. For security purposes, magic links expire 24 hours after issuance. If you do not use the magic link within this timeframe, you will need to request a new magic link. Each magic link is valid for a single use only and must be opened on the same device and browser from which it was requested.

You are responsible for maintaining the confidentiality and security of your email account, as any person with access to your email can potentially access your account through magic links. You must not share magic links with any third party, as they are intended solely for your personal use. You agree to promptly notify us of any unauthorized use of your account or any other breach of security that you become aware of involving or relating to the Services by contacting us at legal@transformingage.org.

We reserve the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Services and your account information.

6. Your Content

You hereby grant TA+ a non-exclusive, worldwide, sublicensable, royalty-free right and license to use, host, reproduce, modify, transmit, and make derivative works of any nonpublic data captured through the Services, or otherwise made available to TA+ by you (collectively, “Your Content”) (a) for the purpose of hosting, operating, improving and providing the Services and TA+'s other current and future products, services and technologies; and (b) on a perpetual basis, for purposes of developing and deriving Aggregate Data. Subject to the foregoing, you have and retain ownership of Your Content, and any intellectual property rights therein. “Aggregate Data” means any data that is derived or aggregated in deidentified form from (i) any of Your Content, or (ii) your use of the Services, including, without limitation, any usage data or trends with respect to the Services.

The Services may include functionality to enable you to upload comments, feedback, or other content, including through community message boards (“User Generated Content”). By contributing User Generated Content to any of the Services, you understand and acknowledge that this information is available to the public and you hereby grant TA+ a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sublicensable license to reproduce, distribute, perform and display, create derivative works of, adapt, modify and otherwise use and exploit such User Generated Content for any purpose (including promotional purposes, such as testimonials).

You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that Your Content and User Generated Content does not violate any applicable law or any right of any third party.

7. Copyright Infringement

TA+ follows the procedures of the Digital Millennium Copyright Act of 1998 by providing recourse for copyright owners who believe that material appearing on the internet infringes their rights under US copyright law. If you believe in good faith that materials available on the Services infringe your copyright, you or your agent may send us a written notice by mail or e-mail, requesting that we remove such material or block access to it. See copyright.gov for details. Notices must be sent in writing to:

Transforming Age Plus, Inc.
1980 112th Ave NE, Suite 210
Bellevue, WA 98004
Attn: Legal
Email: legal@transformingage.org

8. Your Use of the Services

In your use of the Services, you agree:

  • to only use the Services in a lawful manner and only for its intended purposes;
  • to keep your account secured, and not share your account credentials or otherwise allow unauthorized access to your account;
  • not to copy, publish, display, publicly perform, or distribute any portion of the Services, including reproduction on any computer network or broadcast or publication media;
  • not to resell or make commercial use of the Services;
  • not to make derivative uses of the Services;
  • not to use, frame or utilize framing techniques to enclose any TA+ trademark, logo or other proprietary information;
  • not to express or imply that any statements you make are endorsed by TA+;
  • not to reverse engineer, disassemble, or otherwise attempt to create or derive the source code underlying the Services;
  • not to use or access the Services to build a similar or competitive product or service;
  • not to attempt to probe, scan or test the vulnerability of any Services or to breach or tamper with the security or authentication measures of the Services or our systems;
  • not to submit viruses or other malicious code to or through the Services;
  • not to interfere with our provision of, or any other user's use of, the Services;
  • that any information you submit to TA+ or through the Services (including but not limited to your contact information, Your Content, and any User Generated Content) is accurate, current and truthful to the best of your knowledge;
  • not to submit content (including Your Content and User Generated Content) that, in our sole judgment, is objectionable or restricts or inhibits any other person from using or enjoying the Services; and
  • not to use the Services to transmit “spam” or other unauthorized commercial communications.

9. Suspension & Termination

We reserve the right (a) to immediately and without notice suspend or terminate your access to or use of the Services if we reasonably believe that you have violated these Terms, (b) to, in our sole discretion, remove any User Generated Content or other material that breaches these Terms or is otherwise objectionable (though we are not obligated to do so), and (c) to modify the Services or to suspend or stop providing all or portions of the Services at any time. You also have the right to stop using the Services at any time. We are not responsible for any loss or harm related to your inability to access or use the Services.

10. Privacy

Our collection and use of your personal information via the Services is described in our Privacy Policy. By accessing or using the Services, you acknowledge that you have read and understand the Privacy Policy, as updated from time to time.

11. Communications

When you use the Services or send emails to us, you are communicating with us electronically. You agree that we may send to you any privacy or other notices, disclosures, or communications regarding the Services (collectively, “Communications”) through electronic means including but not limited to: (1) by email, using the email address that you provided to us related to your account, (2) short messaging service (“SMS”) text message to the mobile number you provided us during registration (subject to the next paragraph), (3) push notifications on your mobile device, or (4) by posting the Communications on the Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms. The delivery of any Communications from us is effective when sent by us, regardless of whether you read the Communication when you receive it or whether you actually receive the delivery. You can withdraw your consent to receive Communications by deactivating your account. You can opt-out of future Communications through SMS text message by replying “STOP,” or emailing us at support@ta.plus.

By agreeing to these Terms, you consent to receive from or on behalf of TA+ and its affiliates service-related information (including technical notices, updates, security alerts, feedback requests, and support and administrative messages), and/or sales, marketing, or advertising messages, by autodialed, prerecorded, or artificial voice calls or SMS, text messages, email, over-the-top messaging platforms, and other electronic means, at any phone number or email address you provide to us, even if your phone number is on the national or any state's do-not-call registry.

Your carrier's normal messaging, data and other rates and fees may apply to these communications. You are not required to provide consent to receive autodialed sales, marketing, or advertising messages as a condition of purchasing anything or using the Services, and you may opt-out of receiving such messages at any time as described in our Privacy Policy (though you may continue to receive messages while we process your request).

12. Indemnification

You agree to indemnify, defend, and hold harmless TA+ and its parents, subsidiaries, members, stockholders, affiliates, officers, directors, agents, and employees, including but not limited to Transforming Age Ventures, Inc. and Transforming Age, from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including attorneys' fees) arising out of or relating to your access to or use of, or activities in connection with, the Services.

13. Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, AND TA+ MAKES NO WARRANTIES OR REPRESENTATIONS TO YOU OR TO ANY OTHER PARTY REGARDING THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TA+ HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, TA+ HEREBY DISCLAIMS ANY WARRANTY THAT USE OF THE SERVICES WILL BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED. TA+'S ONLY OBLIGATIONS WITH RESPECT TO THE SERVICES ARE EXPRESSLY STATED IN THESE TERMS.

CERTAIN ELEMENTS OF OUR SERVICES CONTAIN AI-GENERATED CONTENT, WHICH IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING, AI-GENERATED CONTENT MAY BE INCORRECT OR INACCURATE. YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR VERIFYING AI-GENERATED CONTENT BEFORE RELYING ON SUCH CONTENT.

14. Trial Products and Features

From time to time, you may have the ability to use a trial product or new features on an alpha test, beta test or similar basis (“Trial Features”). Trial Features may never be made available for general use or be offered in a future version of our Services. We may discontinue or revoke your access to Trial Features at any time for any or no reason, in our sole discretion, without any liability to you. Trial Features are optional. You may terminate your use of Trial Features at any time.

15. Limitation of Liability

TA+ AND ITS AFFILIATES AND PARENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, USE OF DATA, LOSS OF OTHER INTANGIBLES, OR LOSS OF SECURITY OF SUBMITTED MATERIALS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMITTED MATERIALS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING, TA+ WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES OR FROM ANY THIRD PARTY MATERIALS, INCLUDING FROM ANY VIRUS THAT MAY BE TRANSMITTED IN CONNECTION THEREWITH. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING IT. THE MAXIMUM AGGREGATE LIABILITY OF TA+ FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL BE $100.

Applicable law may not allow for limitations on certain implied warranties, or exclusions or limitations of certain damages, and some or all of the above disclaimers, exclusions or limitations may not apply to you.

16. Third Party Content or Services

The Services may make available or provide links to third party websites, content, or information, such as when presenting services, activities, housing options, or other listings to you (“Third Party Content or Services”). TA+ does not control, and is not responsible for, any Third Party Content or Services, and the availability of any Third Party Content or Services via the Services does not imply endorsement of, or affiliation with, the provider of such Third Party Content or Services.

TA+ DOES NOT PROVIDE THE THIRD PARTY CONTENT OR SERVICES. TA+ IS NOT RESPONSIBLE FOR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION PROVIDED BY THIRD PARTY CONTENT OR SERVICES. YOUR USE OF THIRD PARTY CONTENT OR SERVICES IS AT YOUR OWN RISK.

17. Arbitration; Class Action Waiver; Jury Trial Waiver

PLEASE READ THIS SECTION CAREFULLY, AS IT DESCRIBES HOW DISPUTES BETWEEN US WILL BE RESOLVED.

  1. Arbitration Agreement. For any dispute with TA+, you agree to first contact us at legal@transformingage.org and attempt to resolve the dispute with us informally. In the unlikely event that our support team is unable to resolve a complaint you may have (or if we have not been able to resolve a dispute with you after attempting to do so informally), including, but not limited to, any alleged breach of these Terms, you agree to resolve the dispute through binding arbitration. Arbitration, which is often less expensive, faster, and less formal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury. Arbitrators can award the same damages and relief that a court can award, and may, but do not have to, award legal fees, arbitrator's fees and costs, and other costs incurred by the party that does not win the dispute. You agree that any dispute will be exclusively, fully, and finally resolved using binding arbitration through the American Arbitration Association (“AAA”).
  2. Arbitration Procedure.
    1. You and TA+ agree to employ three (3) arbitrators (the “Panel”), where one arbitrator (1) is selected by you, one (1) arbitrator is selected by TA+, and the third (3rd) arbitrator is selected by mutual consent of you and TA+. If you and TA+ cannot agree upon the third arbitrator, the first two (2) arbitrators chosen shall select the third arbitrator. The selection decision shall be binding.
    2. The arbitration shall be conducted by telephone, online, and/or be solely based on written submissions—the specific manner to be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. Any judgment on the award rendered by the Panel shall be kept confidential between the parties unless otherwise mutually agreed in writing.
    3. Any claim or dispute arising under these Terms must be initiated by arbitration within two (2) years from its accrual date. Any claim or dispute initiated two (2) years or longer from its accrual date shall be time-barred and dismissed.
  3. Cost of Arbitration. Each party will pay the fees for its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. In all cases where required by law, TA+ will pay the arbitrator's and arbitration fees. If under applicable law TA+ is not required to pay all of the arbitrator's and/or arbitration fees, such fee(s) will be apportioned between the parties in accordance with said applicable law. Any disputes regarding whether TA+ is required to pay the arbitrator's and arbitration fees and/or how those fees are to be apportioned between the parties will be resolved by the arbitrator.
  4. Exceptions to Agreement to Arbitrate. TA+ may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services or infringement of intellectual property rights (for example, trademark, trade secret, copyright, or patent rights) or debt collection without first engaging in the informal dispute-resolution process described above.
  5. YOU MAY ONLY RESOLVE DISPUTES WITH TA+ ON AN INDIVIDUAL BASIS, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT ALLOWED UNDER THESE TERMS. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND TA+ EACH WAIVE ANY RIGHT TO A JURY TRIAL.
  6. Opt-Out of Alternative Dispute Resolution Process.

    Notwithstanding the above, you can decline or “opt out” of the alternative dispute resolution process described above by contacting legal@transformingage.org within 30 days of first accepting these Terms and stating that you (first and last name) decline this dispute resolution process.

    1. YOU UNDERSTAND AND AGREE THAT, BY NOT OPTING OUT OF THE ALTERNATIVE DISPUTE RESOLUTION PROCESS DESCRIBED, YOU WAIVE ANY RIGHT TO A JURY TRIAL TO WHICH YOU MAY OTHERWISE BE ENTITLED IN CONNECTION WITH ANY ACTION OR LITIGATION IN ANY WAY ARISING OUT OF OR RELATED TO THESE TERMS.
    2. If you opt out of the dispute resolution process described in this section or if this arbitration provision is found to be null and void, then all disputes arising under the Terms between us will be subject to the jurisdiction of the state and federal courts located in King County, Washington, and you and we hereby submit to the personal jurisdiction and venue of these courts. You and TA+ agree that if for any reason a dispute proceeds in court rather than arbitration: (1) you and TA+ waive any right to a jury trial; (2) the dispute will proceed solely on an individual, non-class, non-representative basis; and (3) neither you nor TA+ may be a class representative or class member or otherwise participate in any class, representative, consolidated, or private attorney general proceeding.

18. Governing Law

These Terms, and any dispute between you and TA+, will be governed by the laws of the State of Washington and applicable U.S. federal law, without regard to principles of conflicts of law, except that the Federal Arbitration Act will govern the interpretation and enforcement of the arbitration agreement in Section 17 (the “Arbitration Agreement”). Unless you and we agree otherwise, or except where prohibited by applicable law, in the event that the Arbitration Agreement does not apply to you or to a particular claim or dispute, you agree that any claim or dispute that arises between you and TA+ must be resolved exclusively by a state or federal court located in the State of Washington, and you agree to submit to the personal jurisdiction of the courts located within Seattle, Washington for the purpose of litigating all such claims or disputes.

19. General Provisions

If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. No waiver of any provision hereof shall be effective unless made in writing and signed by the waiving party. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The respective indemnities, representation and warranties, and our rights under these Terms will survive any termination of these Terms. To the maximum extent possible under applicable local law, these Terms will be binding on and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto.

20. Contact Information

If you have any questions about these Terms, you can reach us at legal@transformingage.org or at the below address:

Transforming Age Plus, Inc.
Attn: Legal
1980 112th Ave NE, Suite 210
Bellevue, WA 98004
legal@transformingage.org